Official procedure
Complaints
Download the official complaint form
In accordance with Spanish consumer protection regulations, any dissatisfied customer may file an official complaint. Here is the procedure to follow. info.ouhlala@gmail.com
Official complaint form
PDF · 119,7 KB · Licencia MT/199
Download ↓
1
Download and print the form below2
Fill it in detailing your complaint3
Send it by mail or deliver it in person4
You will receive a response within 30 daysA question before filing a complaint? Contact us on WhatsApp